“They told me that…”: when a phrase carries more weight than the actual information

cirujano hablando con el paciente

There's a phrase that comes up far more often than we imagine when someone is considering plastic surgery.

It's usually not said with certainty,
but almost as a warning:

"I was told that..."

And the curious thing is that this phrase, though seemingly harmless,
carries more weight in a decision than many medical studies, professional assessments, or clear explanations.


The problem isn't the warning, it's the source

When someone says "I was told that...", they can rarely answer clearly to questions like:

Who said it?
In what context?
What kind of surgery was it referring to?
Under what conditions?
With what kind of support?

Most of the time, that "I was told" comes from:

A second-hand, incomplete experience.
A social media comment.
A viral video out of context.
Or someone who hasn't even gone through a similar process.

That's not information.
It's an incomplete version of reality.


When it's not verified, the mind assumes

The human brain seeks to protect itself.

When it lacks clear data, it fills in the blanks with assumptions.
And assumptions almost always lean towards the worst-case scenario.

Thus, an isolated experience becomes a general rule.
A poorly explained case transforms into a universal warning.
And an unsubstantiated phrase begins to weigh more than a well-structured process.

Not because the person is naive,
but because they didn't have access to organized information.


"I was told" never tells the full story

Surgery isn't just a result or a specific moment.

It's a process with many variables:
the type of procedure,
the state of health,
preparation,
support
and follow-up.

But "I was told that..." never includes that.

It only tells the end...
and almost always the most striking part.

When a decision is made based on fragments, the result is confusion, not clarity.


Clear information changes decisions

When a person stops to verify, ask questions, and understand the full process, something changes.

Perception becomes more realistic.
Doubts are organized.
And decisions no longer feel impulsive or blocked.

It's not about ignoring risks.
It's about understanding them with context.


Choosing well also involves filtering

Part of a responsible decision is learning to filter what you hear.

Not everything that is said applies to everyone.
Not every experience is comparable.
And not everything viral is true.

Choosing well is not about stopping listening.
It's about knowing who to listen to.


Conclusion

Many surgeries don't become complicated due to the procedure,
but due to decisions made based on incomplete information.

"I was told that..." without verification can cause more harm than good.

In contrast, when information is clear, organized, and contextualized,
the experience tends to be much calmer and more conscious.

Making informed decisions isn't about distrust.
It's about taking better care of yourself.


By: Beatriz Hincapié
Comprehensive aesthetic advisory – Medellín, Colombia

Clarity always outweighs the noise.

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