Warranty and Touch-Up Policy

Mentoring Medic

Guarantee and Refinement Policy

Scope, limits, and costs of secondary interventions.

Cosmetic surgery is an elective medical procedure whose outcome may vary depending on individual biological conditions, healing process, inflammatory response, adherence to postoperative care, and the patient's inherent anatomical factors.

Medicine is not an exact science and cannot guarantee results identical to visual references or subjective expectations.

Principle of Transparency

Surgery aims for harmonious improvement, not absolute perfection.

Small asymmetries can be part of natural anatomy and do not constitute medical error.

Mentoring Medic does not guarantee exact results or predetermined transformations.

1. Difference between medical complication and aesthetic refinement

Medical Complication

An adverse clinical event affecting the patient's health, such as infection, hematoma, thrombosis, or other medical events.

May be covered by the complication policy, in accordance with current clauses.

Refinement or Second Aesthetic Intervention

Additional procedure performed for:

  • Minor adjustments.
  • Symmetry improvements.
  • Result optimization.
  • Subjective corrections of aesthetic perception.
Refinements do not constitute a medical complication.

2. Policy Coverage

The complication policy exclusively covers medical events related to health.

Does not cover:

  • Dissatisfaction with aesthetic results.
  • Adjustments due to subjective expectations.
  • Mild non-pathological asymmetries.
  • Cosmetic optimization procedures.
Coverage is activated only in the event of diagnosed clinical complications.

3. Assessment of Refinement Needs

The determination of whether a patient requires a second intervention or not is exclusively up to the Treating Surgeon, based on technical and medical criteria.

The decision is not based solely on the patient's aesthetic perception.

4. Costs Associated with a Second Intervention

When a refinement or second surgery is considered viable, costs may include:

  • Medical fees.
  • Clinic and operating room charges.
  • Anesthesia fees.
  • Medications.
  • Recovery house, if applicable.
  • New compression garments or postoperative supplies.
  • New complication policy, if applicable.
Unless there is a specific written agreement with the treating professional, these costs are not included in the initial procedure.

5. Possible Scenarios

Refinement due to medical decision within technical protocol

In some cases, the surgeon may partially or fully cover their professional fees, according to individual discretion.

However, clinic, anesthesia, and logistical costs usually remain the responsibility of the patient.

Refinement due to subjective dissatisfaction

When the result is medically correct but does not meet personal aesthetic expectations, the additional procedure will be considered a new surgical act, with independent costs.

6. No Guarantee of Perfection

Cosmetic surgery aims for harmonious improvement, not absolute perfection.

Small asymmetries can be part of natural anatomy and do not constitute medical error.

Mentoring Medic does not guarantee exact results or predetermined transformations.

7. Transparency Declaration

The patient acknowledges that:

  • A refinement is not an automatic obligation of the initial process.
  • The complication policy does not cover aesthetic adjustments.
  • Every new intervention involves additional risks and costs.
Clarity on this point protects the professional relationship and avoids unrealistic expectations.

8. Final Institutional Statement

Mentoring Medic does not offer guarantees of aesthetic results.

It offers structure, coordination, and safety protocols.

Beauty is subjective.
Safety is objective.

Clarity avoids false expectations

Understanding the difference between a medical complication and an aesthetic refinement is essential for making responsible decisions, understanding associated costs, and protecting the relationship with the treating team.

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